Cloud based CRM Software
What is Cloud CRM
Cloud-based CRM is a system of Customer Relationship Management software and tools that are hosted and managed offsite in the cloud by your vendor and accessed in Software As A Service (SaaS) model.
With cloud deployment, you can focus on running your business rather than IT administration. Cloud-based SaaS systems put the management and maintenance burden on the vendor rather than on your business.
Cloud ERP offers ongoing and seamless software updates. Deploying cloud ERP also requires little to no IT involvement, which can enable your team to elevate their value to the business by spending more time on tasks that
support strategic growth initiatives.
In the cloud, your CRM system can help you shift your focus to business outcomes rather than technology. The automatic updates help you keep pace with the rapid nature of technological change.
With ready access to more innovative business software, you can build a competitive advantage that grows and evolves with the market.
Security will always be a top priority. When you invest in cloud CRM deployment with Peacksoft ERP, you’re also benefitting from world-class security infrastructure, best backups and disaster recovery (using Google Cloud Machines),
and guaranteed 99.5% uptime.
Features
Customer Lead/Enquiry: It captures new lead or enquiry for company products/services. Employee can add lead from any device connected through internet into the sytem. it can be auto assigned to person
based on location or owner.
Sales Deal/Opportunities: Sales Lead after activity traction can be put to probables of deals/opportunities. User can forecast the possible deal value with certain probability of closing date. These records can
be shared and operated collaboratively over cloud by all the stake holders.
Customer Account/Contact Management: It helps maintain company and person contact and accounts.
Sales Quotation: User can make quotations based on the customer requirements and make multiple revisions of it. Product sample can be shared to customers and feedback taken from them.
Sales Forecasting: It helps maintain company quarterly/yearly forecasting of sales based on Sales deals.
Sales Force Automation (SFA) : Company can make sales person visit schedule based on customer activity traction of physical visit, product demonstration, pre-sales training etc. User can upload field
record from customer interaction. Attendance recording and employee expense tracking are few services provided as part Cloud based CRM service.
Read more on Peacksoft CRM
Benefits
Quick updates and upgrades: Peacksoft Cloud CRM offers instant and ongoing updates and upgrades to your ERP software and tools, so you never have to worry whether you’re using the most up-to-date technology to suit your business needs.
You also don’t have to spend time updating—or hiring someone to update—your systems like you would if you used an on-premises ERP system.
Lower up-front and operating costs: One of the biggest benefits offered by cloud ERP is that it’s much less expensive than traditional on-premise ERP systems. When you deploy on premises, you might pay for the software once by way of a license, but you have other costly expenses such as server purchase and ongoing maintenance, database creation and management, initial implementation, IT staffing, energy costs, and security and backup.
With cloud ERP, you pay less up front and your overall ongoing operating costs are much lower because the vendor takes care of updates, maintenance, and security for you.
Faster implementation: Cloud ERP can also get up and running in much less time than on-premises ERP systems. With on-premises ERP, you have to spend time in selecting and purchasing hardware, training IT staff, potentially hiring more people, implementing new data security protocols, and ensuring that everyone on your team has reliable access to the tools they need to help you grow your business.
With cloud ERP, deployment and implementation are faster and seamless. Deploying your software in the cloud is also reliable and offers easy data access in real time from anywhere, anytime, which can help make your entire team more collaborative and successful in their roles.
Scalability: Cloud ERP is built to help you scale operations at your company. Cloud ERP allows your team and partners to access information on a global level. With cloud ERP, you also benefit from world-class security and system monitoring that allow you to grow quickly without having to wonder whether or not your information is safe.
Better accessibility, mobility, and usability: As your ERP system is managed in the cloud and global-ready, your team can access the tools they need from anywhere using their mobile phones and an Internet connection.
Information is accessible in real time, so key business decisions can be made without having to wait until everyone is in the same room or accessing your ERP system from the same place.
In other words, it helps you build a more agile team. This focus on instant accessibility and improved collaboration helps boost productivity both inside and outside your enterprise.
Improved system availability and disaster recovery: Data security is a very real concern for any team today that leverages the Internet to run their business. When you invest in cloud ERP, you put the responsibility on the shoulders of your vendor—and they ensure that your system is protected from potential attacks or vulnerabilities.
Peacksoft ERP invests in world-class infrastructure and security to keep your system protected and allow you to focus on other areas of your business that require your attention.
Cost transparency: When you deploy cloud ERP systems, cost is predictable and transparent. Either you pay a monthly subscription on the SaaS model, or you adhere to a pay-per-use model. In addition, there are no unexpected expenses relating to software updates and technology upgrades with cloud ERP, as they fall under the responsibility of your vendor.
Security standards and compliance: As mentioned, cloud-based ERP vendors like Peacksoft have world-class security support and protection for customers. It maintains a comprehensive, end-to-end security model. We build security into every layer of the ERP environment—and physical network interface cards, user passwords, and 24x7 system monitoring and application level SSL. \
A holistic approach to security lets us anticipate and minimize disruptions, giving you more uptime and better peace of mind.
Sales automation: Sales automation is also optimized thanks to the global-readiness, real-time, and mobile access that comes with cloud ERP deployments. With cloud ERP, your partners, customers, and vendors can connect to your system seamlessly from anywhere in the world. Peacksoft cloud ERP is highly reliable, and customers who deploy ERP through the cloud experience a 99.5% or greater uptime.
Peacksoft ERP (www.peacksoft.com) has been the one of the best ERP software providers pan India with the following capabilities.
Business flow operation (management) in Peacksoft UI is very self-descriptive so that every process is well mapped in proper sequence of operation. Every flow operates on previously generated record which is consistent in all the records.
Peacksoft workflow and data model is as per any standard ERP workflow available in big ERP software vendors like SAP, Oracle, Microsoft and Others. Hence migrating from any other software to Peacksoft or from Peacksoft to other software is very smooth.
Peacksoft being a SaaS based software provider, is the cheapest in terms of resource usage and maintenance.
It is very simple and easy to use yet very functionally rich. Existing organizational structure can relate the similar process flow and responsibilities to the software features.
Just like any other Centralized cloud infrastructure upgrade, Peacksoft has seamless software upgrade in very short window period where end user does not get affected.
It has the minimum implementation time and maximum customization possible.
