The following Peacksoft businesses and processes adhere to the Singapore Personal Data Protect Act 2012. Information we collect:
We collect personal information such as your name, shipping/billing address, e–mail, phone, and credit card number when you interact with us for sales, service, support, registration and payment.
Peacksoft works to protect your personal information from loss, misuse, or unauthorized alteration by using industry–recognized security safeguards, coupled with carefully developed security procedures and practices. We maintain physical, electronic and procedural safeguards that comply with applicable laws and federal standards. We use both internal and external resources to review our security procedures.. Our employees are trained and required to safeguard your information. We do not sell or rent your personal information with anyone for promotional or marketing purposes. We do not share your personal information with anyone outside of Peacksoft for their promotional or marketing use without your consent.
We use your personal or financial information to provide you with information and services you request, to tell you about other products and services, and to give you a customized interactive experience as you use our products.
We also use the information for support, to develop new features, and to improve the overall quality of Peacksoft’s products and services.
We may also use the information to show you a history of your activity, to provide you with statistics about you or your use of our product or service, or to provide you with a better user experience.
We may summarize information about you, in a way that does not identify you personally, and combine it with other information to understand how our products are used, to deliver products and services and to help us develop new products and services
At Peacksoft, we value our relationship with you and place the highest importance on respecting and protecting the privacy of our customers. To help you feel comfortable and confident when using our Web sites, here are the principles that govern our information practices and other privacy aspects of our Web sites. When we use the words "personal information," we’re referring to information that personally identifies you. This privacy statement applies to all Peacksoft Small Business sites and services that display or link to the statement.
Some Peacksoft financial products require you to register your purchase. During the registration process we ask for your name, business address and phone number, e–mail address and company name. If you register online, your software license and version information may be sent to Peacksoft automatically. We may also ask you to answer some optional questions about yourself and your business and how you use the product. We may obtain additional information about you, such as address change information, from commercially available sources, in order to keep our records current.
You may use Peacksoft tax preparation products and services to assist you with the preparation and electronic filing of tax returns. Peacksoft discloses or uses tax return information only in accordance with applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing tax returns.
Peacksoft financial software products are Web–enabled. You can access some of our services through Web site which requires internet access and will open in a browser window in the software, which will pass through an Peacksoft server before being redirected onto the Internet. If the software cannot find a connection, it may ask you to establish one. When you are connected to the Internet from within the software we may also include product updates and messages, service information and help content in the Internet transmissions.
To help us collect site usage data, we use service providers to place Web beacons on specific Web pages and send usage information about that page via the use of cookies. These cookies and Web beacons to not transmit personally identifiable information to Peacksoft or to our service providers. All Web navigation data is used in the aggregate to improve our product and site performance.
When we send you e–mails, we may include a Web beacon to determine how many people open our e–mails. When you click on a link in an e–mail, we record this individual response to customize our offerings to you.
Advertising networks that serve ads on this and other Web sites may assign a different cookie to you. The information collected is anonymous and is not linked to your personal information. These cookies may be used to select which ads you see on Web sites and determine the effectiveness of this advertising. You may choose to decline cookies from third–party ad servers, which Peacksoft does not control. If you would like to know more about this practice and your choices about not having this information used by third–party ad servers, please click here
To provide you with services that connect with your financial institution, we must access your online account. We request the user name, password and any other login information that you have set up with your financial institution to enable access. We use your login credentials to routinely update and maintain the financial information you download, to address errors or service interruptions, and to enhance the services we may provide in the future. If we store your login credentials, we will maintain and encrypt them on our firewall–protected servers. Some financial institutions require you to manually update your financial information and re–enter your login information before downloading each transaction. This information is encrypted and transmitted using secure socket layer technology, making it unreadable during transmission. It is then stored on our secure servers. We also periodically receive aggregated, anonymous, general usage information from financial institutions or their processors, including which online services are used and the frequency of usage. This information helps us improve our services and assist us with troubleshooting and technical support.
Some products and services permit you to grant access and specify permissions for those you authorize to use the service. As a result, we store the personal information of those granted access. This information may include name, email address, username/ password, and security challenge questions and answers.
Peacksoft and its subsidiaries may exchange information about your transactions to fulfill your requests. We may also provide you information about products or services we believe you may be interested in unless you have asked us not to contact you. We offer you the opportunity to review privacy practices at our subsidiaries’ Web sites.
We provide discussion forums, blogs and other community–oriented features that enable forum members to communicate with other members. To participate in the forum, we require you to register with a valid e–mail address. We recommend that you exercise discretion in posting personal information on these message boards. Any information you provide is accessible by other users. We also have many places where users can provide feedback and suggestions. It is optional to provide your personal information. These submissions are not confidential or proprietary, and we may publish this information in a way that does not identify you personally
We offer various Internet chat services. We encrypt our Internet chat sessions and retain a transcript of the session to help us resolve your current and potential future questions.
We protect the confidentiality and security of your personal information from loss, misuse, or unauthroized alteration by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures. We maintain physical, electronic and procedural safeguards that comply with applicable law and federal standards. Whenever we ask for sensitive information, such as credit card numbers, we encrypt it as it is transmitted to us.
Users that you invite to access your Web–based services will be required to set up an Peacksoft user ID and password before they can access the information you post. Your Web–based services are password protected and we recommend that you do not share your password with anyone. Remember to sign out of your Web–based product and services and close your browser window when you have finished your work. This prevents others from accessing your account if you share a computer or use a computer in a public place, such as a library or Internet café.
We train and require our employees to safeguard your information. We also use physical, electronic and procedural safeguards by restricting access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.
At Peacksoft, safeguarding your personal information is a top priority. Part of our commitment is making you aware of popular identity theft and fraud scams and providing you with information to protect yourself. Although sometimes difficult to identify, you may receive hoax e–mails, such as phishing scams, that look authentic and appear to have been sent by a company you recognize. These e–mails ask you to provide or confirm your sensitive personal information by clicking on links. To entice you, they often claim an urgent or threatening condition concerning your account, or offer you a prize. You should not reply or click on any links in the e–mail or provide any personal information without verifying that the e–mail is legitimate through another channel. Peacksoft does not solicit sensitive customer information via e–mail. If you receive an e–mail message that appears to come from us that requests such information, please forward it immediately to: security@peacksoft.com. We will respond quickly to mitigate potential damage.
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